Process Improvement
Program and project management are at the core of what we do. We specialize in helping clients define and refine their current processes and procedures. We can turn the most complex, chaotic process into a well-defined, normalized procedure.
We begin by evaluating and documenting the status quo. Then, we interview and survey producers and consumers of the outputs. We strive to understand what works, what folks want to see more of, and what part of the process can be omitted. From there, we develop preliminary recommendations based on the current inventory of tools and skills.
Once we have helped build consensus, we can assist in implementing, educating, evaluating, and revising our recommendations. Finally, if necessary, we recommend additional tools and people development. We help you create a continuous improvement cycle that generates evaluative, actionable data that will drive further improvement to your process.
Case Study 905 - Transformation of an Antiquated Audit Response Process
Discover how Bright Triangle helped an entertainment company improve its audit response tracking